This week I chaired Capita and the LAC Network’s national LAC conference hosted by Capita Conferences. We heard strong support for LAC from NHS England, local areas including the Isle of Wight vanguard and Derby, and we heard from LAC founder Eddie Bartnik. Here are my opening remarks:
Services which aim to prevent people developing significant support needs have always wrestled with a paradox, often without realising it. The paradox is that the act of offering support can in itself reduce, rather than help build, an individual’s resilience.
Too many information and advice services are a collection of signposts into service land. Many interventions begin with assessment of need. But often, the more accurately and comprehensively we define a person’s needs, the less we can know of their capabilities, strengths and potential.
Often the very processes we use to help people stay or return to independence become the funnels into our service pipelines. This is particularly stark in hospital discharge processes, where a detailed picture can be built of an older person’s fragility post-operation, but nothing may be known of the independence they were achieving only a few days before. The longer the risks are assessed, the more muscle strength that older person loses to their hospital bed, until the risk assessment becomes a self-fulfilling prophecy of service need.
Keeping the faith in prevention is hard at the best of times, and these are not the best of times. It is even harder when it’s unclear whether problems and greater support needs are genuinely being prevented.
We are here today because Local Area Coordination has demonstrated that it is possible to intervene early in a way which helps individuals stay strong and connected. Which builds resilience and confidence. This is not just a new intervention to resource in an already-stretched system. It can be the key to reforming the whole system around the capabilities of individuals, families and communities. Systems which start with LAC are more likely to build in asset-based approaches like peer-support, time banking, community enterprise, Shared Lives and Homeshare further down the road, because they will be the natural fit for the goals people identify.
LAC has a long history in Western Australia from which a growing number of areas are drawing in the UK. This conference comes as some of those areas are coming together to build the new national LAC Network, so let’s think about what kind of national network we need to develop LAC in the UK, but given this is all about an asset-based approach, mainly what you and I are willing to contribute to it.